If you have any questions pertaining to any of the information below, please contact us at [email protected].
Amplify Live is committed to protecting your privacy and creating a safe and secure online environment for anyone who visits and buys on our website or app.
Information We Collect
We collect information from and about you.
Contact information. For example, we might collect your name and street address. We might also collect your phone number or email.
Payment and billing information. For example, we collect your credit card number and zip code when you buy a ticket.
Information you post. For example, we may collect information you post in a public space on our website or on a third-party social media site.
Demographic information. We may collect information about events you like or products you buy. We might collect this as part of a survey, for example.
Other information. If you use our website, we may collect information about the browser you're using. We might look at what site you came from, or what site you visit when you leave us. If you use our mobile app, we may collect your GPS location or your device's unique identifier. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running. We might look at how often you use the app and where you downloaded it.
We collect information in different ways.
We collect information directly from you. For example, if you buy tickets, Amplify Points, or offer to promote a band. We also collect information if you post a comment on our website or ask us a question.
Analytics information. We may directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the App. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the App.
Cookies information. When you visit the App, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser or phone and lets Amplify help you log in faster and enhance your navigation through the site or the app. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click and other actions you take on the Service), and allow us or our business partners to track your usage of the Service over time. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the App may not function properly if the ability to accept cookies is disabled.
Future Business Transfers. Our business is constantly changing. In the event Amplify goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred.
Log file information. Our servers automatically record certain information about how a person uses our Services (we refer to this information as Log Data), including both Account holders and non-Account holders (either, a User). Log Data may include information such as a User's Internet Protocol (IP) address, browser type, operating system, the web page that a User was visiting before accessing our Services, the pages or features of our Services to which a User browsed and the time spent on those pages or features, Events on our Services which a User views, tags, or likes, search terms, the links on our Services that a User clicked on and other statistics. We use this information to administer the Services and we analyze (and may engage third parties to analyze) this information to improve and enhance the Services by expanding their features and functionality and tailoring them to our Users' needs and preferences. We may use a person's IP address to fight spam, malware and identity theft. We also use the IP Address to generate aggregate, non-identifying information about how our Services are used.
Location Information. When you use our App we collect and store information about where you are located, such as by converting your IP address into a rough geolocation and accessing your mobile devices GPS coordinates or course location if you enable location services on your device. We may use location information to improve and personalize our Services for you.
We get information about you from third parties. For example, if you use an integrated social media feature on our websites or mobile applications. The third-party social media site will give us certain information about you. This could include your name and email address. Your activities on our sites and apps may be posted to the social media platforms.
Protecting Your Personal Data
The Personal Data you provide us is saved in a secure environment and is kept in our records to make it easier for you to use our services on return visits. Information collected by Amplify is stored in a secure database(s), accessible only by Amplify.
To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current Internet security methods and technologies. Amplify has created a secure environment for credit card transactions.
In order to provide you with certain services, we may share your Personal Data with one of our third party partners, or require that you transact directly with a third party partner.
We may revise this list from time to time if we decide to offer additional services through these or other third-party partners.
From time to time, Amplify may contact you to request feedback on your experience using the Site, to assist us in improving the Site, or to offer special savings or promotions to you, as a Site user. If you would prefer not to receive notices of special savings or promotions, you may simply opt-out from receiving them by contacting Amplify administrators. Sharing Your Personal Data
Amplify does not sell your Personal Data to anyone. Amplify may share your Personal Data with its subsidiaries and partners as described below.
What Information Do We Share With Third Parties?
We will not share any PII that we have collected from you except as described below:
Information Shared with Our Services Providers. We may engage third party service providers to work with us to administer and provide the Services (e.g. we use third parties to process payments for purchases made via the Services). These third-party services providers have access to your information only for the purpose of performing services on our behalf and are expressly obligated not to disclose or use your information for any other purpose.
Information Shared with Event Partners. We may share information with our Event partners, including a third party who provides or sponsors an Event, such as an Event promoter or record label, and the Venue where the Event is being held, to enable you to attend an Event. You should read their privacy polices to learn how they treat your information.
Information Shared with Other Third Parties. We may share aggregated information and non-identifying information with third parties for industry analysis, demographic profiling and other similar purposes. We use Log Data to compile popularity charts, which are shared with all Users and may be shared with third parties.
Information Disclosed for Our Protection and the Protection of Others. It is our policy to protect you from having your privacy violated through abuse of the legal systems, whether by individuals, entities or government, and to contest claims that we believe to be invalid under applicable law. However, it is also our policy to cooperate with government and law enforcement officials and private parties. Accordingly, we reserve the right to disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary: (i) to satisfy or comply with any applicable law, regulation or legal process or to respond to lawful requests, including subpoenas, warrants or court orders; (ii) to protect our property, rights and safety and the rights, property and safety of third parties or the public in general; and (iii) to prevent or stop activity we consider to be illegal or unethical.
If you do not wish to receive promotional emails, newsletter notifications, or other communications from us, please follow the unsubscribe instructions provided in any of the communications or through the Services.
These sites and apps are not intended for children
Our sites and apps are meant for adults. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or legal guardian and think your child under 13 has given us information, please email us at [email protected]